Tuesday, July 14, 2020

Construction 101 - Mechanical

The Mechanical phase of construction often includes the house frame, wiring, plumbing, HVAC system (heating, ventilation, air conditioning), windows, doors, subfloor, insulation and roof.
Photos © Mark M. Hancock / DFWmark.com
By Mark M. Hancock / DFWmark.com

This post is part of the New Build Construction 101 series, which includes: Pre-pour, Mechanical (this post), Punch List, plus a bonus Pre-Closing Walkthrough for new homes.

If you're interested in a new-built house, I'd strongly suggest these two posts too: Want to Buy a New-Built House?, New-Build Home Basics

The Mechanical Phase

The Mechanical phase of construction involves everything from after the foundation is poured to before drywall is installed. It often includes the house frame, wiring, plumbing, HVAC system (heating, ventilation, air conditioning), windows, doors, subfloor, insulation and roof.

After the slab has been poured it takes as much as 100 days to get to the mechanical phase. For many upscale homes, it takes six months total to have a move-in ready house under “normal” conditions. Volume builders can go from slab to complete in as little as three months while some fine home builders will need a year or more.

Some builders hire outside engineers such as Burgess Group to check the property twice before the buyers take possession. Most builders have a one- or two-year workmanship warranty and warranty the structure for 10 years.

Private “phase inspection” is the preferred option for new construction home buyers. It ensures the buyer has a nonbiased, trained professional look at the progress at each critical step of the process. It does cost more but is worth the price to ensure no mistakes occur. At the very least, private inspection needs to be done two weeks before closing. The private inspection is vital to ensure the home is truly “move-in ready” on closing day.

Many builders will have an informal buyer walk-through for a “punch list” with the builder or project manager shortly after the private inspection. The punch list ensures all items that need attention are addressed before closing.

A punch list is a list of problem items or errors to repair or replace. Essentially, it is work that remains to be done. Historically, contractors would pierce or punch a hole in the repair document to indicate the work was completed.

The punch list inspection is informally called a “blue tape” inspection. The buyer and builder or project manager inspect the property together and place pieces of blue painter’s tape on any known errors. Afterward, repair crews can locate and repair the problem or error.

The final walk-through is held shortly before closing and ensures the work promised on the buyer’s punch list was completed.

Framing
An engineer inspects the work to ensure it meets the standard of 90 MPH wind speed in the DFW (Dallas / Fort Worth) area. On the Texas coast, 120 MPH is the standard to handle tropical storm winds. This extra resistance is accomplished by incorporating more metal ties. Metal post straps mount to the foundation and metal hurricane clips join the roof to the walls.

Each metal post strap is rated at 500 pounds of uplift. Builders don’t want a house to blow over or lift from the concrete. Hurricane clips are in rafters to transfer energy throughout the structure and hold the roof onto the house directly above the post strap.
The addition of a solid load-bearing wall helps with wind shear and racking (tilt). Oriented Strand Board (OSB) is a kind of particleboard. It is used to strengthen walls from wind shear. Plywood is stronger but it costs more.

Leaded or lateral brace
Lateral bracing helps prevent twists and buckles or structural failure of the building. This bracing is asymmetrical to the studs and disburses load force diagonally throughout the structure via 1 x 4” wood braces or metal “X” braces.
After the frame is up, an engineer checks and tells the builder what to fix. This process continues refining through inspections until the frame is correct. Repetitive inspections motivate the builder to get it right the first time.



Anchors
Construction anchors provide resistance to potential uplift and overturning forces from both winds and earthquakes. While there are eight major types of foundations depending on the predominant construction of an area, two major anchors are used in new-house construction. Mud-fill anchors fold over the wall frame to hold it onto the foundation after the pour. Anchor bolts are set in the cement while wet.


Major House Frame Components

Stud

Studs are the vertical (up and down) timbers or metal supports in walls. Studs run between the floor and ceiling and are spaced either 16 or 24 inches on-center (measured center to center) – depending on the builder. Drywall is attached to the studs.

Heavier objects such as TV mounts, mirrors, cabinets and more are mounted directly to the studs because the drywall can’t support the weight of these objects.

An electronic stud finder tool can be purchased at any home improvement store for a reasonable price. It allows homeowners to locate the studs behind drywall sheets. Better stud finders will have additional features such as electrical wire detection.

When locating studs for a project, it is handy to use painter’s masking tape and mark the studs to avoid having those marks directly on the wall. Remove the tape when the project is complete.

Rafter
Rafters are a series of angled timbers or metal that extend from a ridge or hip toward a downward slope. The purpose of rafters is to support the roof deck and associated loads. A pair of rafters (left and right) are called a “couple.”

A “ridge” is the topmost peak of a convex joint on a roof. All subsequent convex joints are “hips.” All concave (curved inward) angles are called “valleys.” The roof “pitch” is the steepness of a roof as stated in a ratio of each inch of rise per 12 inches in depth. The roof pitch equals the rise divided by the span. For example, a 1/12 roof is relatively flat while a 12/12 pitch has a 45-degree rise.

Hips and valleys can be undersized from architect specifications, and that is where the problems start because it is difficult to see these problems.

Joist
Joists are the horizontal timbers or steel that span open spaces and are supported by beams. The joists in turn are typically found in a parallel series to support the structure of a floor or ceiling.

Joist hangers are made of metal and hold joists in place. The hangers typically wrap around three sides of the joist to strengthen a load-bearing connection. They are often installed incorrectly because they must have a nail or screw in each hole to be code compliant.

Plates
The bottom plate is the lowest horizontal timber or metal support of a stud wall frame. It is attached directly to the floor system. It carries the stud loads to the slab or floor joists.

Top plate is the upper horizontal timber or metal support of a stud wall frame that supports the roof structure. It carries vertical forces from the rafters to the wall studs.

Double top plates transfer loads from ceiling joists through the stud walls and bottom plate to the foundation. Double top plates are used on load-bearing walls while stud wall with no top load can have a single top plate.

In addition to structural integrity, builders want the header to be oversized and not sag over time.

Load bearing wall
A wall is load bearing if the weight goes from the roof to the floor or an engineered wall to resist lateral forces. Both load-bearing and engineered walls should be left alone to ensure the house’s safety integrity.
If bolts are visible on interior walls at the floor, it’s considered load bearing because it has anchors in the foundation.
Plans may say one thing and construction workers don’t always pay attention to the plans because they want to get it done quickly. It’s vital to have a professional inspector check for these anchors and appropriate plates and any lateral braces on load-bearing walls.
A “Frame Punch” tries to fix something already done such as improper lateral braces. This must be completed during the mechanical phase of construction.


General Protocols
Window placements are written on the floor to ensure workers know where they will be installed later.
Gas lines are steel to prevent puncture. There are metal nail guards near places where nails might be driven close to a gas line. When needed, sleeves rather than actual pipe are placed in the foundation. This allows the pipe to be more easily replaced later. Additionally, steel and iron rust and degrade when in direct contact with cement. Plastic sleeves minimize this problem.

Radiant Barriers
Radiant barriers are 4 X 8’ sheet building materials. They are typically made of aluminum and installed in attics. They block and reflect radiant ultra-violet (UV) heat rather than allowing it to pass into the attic. This reduces the amount of summer heat gained in the attic and lost from air conditioning.

Better radiant barriers reflect as much as 97% of solar radiation, which equates to about a 30°F temperature shift in the attic. This also allows all ducts to move cooled air more efficiently with less strain on the whole HVAC system.

In warmer areas, the radiant barrier allows builders to reduce A/C requirements by as much as a half ton. Because heat always moves from hot to cold places, it also helps in the winter to block heat from escaping the house.

A standard new home is awarded a 100 HERS rating (Home Energy Rating System). The HERS index is the construction industry standard for inspection and calculation of a home’s energy efficiency. The HERS system ranges from a zero-energy home (the best and extremely rare) to 150 HERS or more.

The goal for most modern upscale builders is in the range of 50 HERS or less. Most existing homes are in the 130 to 150 range.

Additional batt insulation made of fiberglass will be in the walls while loose-fill fiberglass insulation is blown into ceiling cavities. Treated insulation also helps combat mildew, fungus and moisture.

These aim to increase the R-value of the house. The R-value is a measurement of a building material’s thermal resistance per unit area to resist conductive flow of heat from a hot to a cold area. R-values are additive per layer and are measured in inches or meters of thickness. Rigid foam sheets are more expensive than loose fiberglass but often have higher R-values.

During the mechanical phase of home construction, visitors may see green film over vents. The film allows for pressurized testing to ensure there are no leaks in the HVAC system.

Builders try to construct an air envelope in the building and pressurize the whole house to check for leaks. Leaks cause lost energy and more expense. They also allow moisture and pests to enter the house.



Building a Better House
Builders endeavor to get it right the first time by inspecting during the process of construction. Fewer mistakes and earlier detection of any mistakes saves money for the builder and eventually for the buyers.

In rural areas outside of a municipality, NOBODY watches home builders. There are no codes and no inspections. Meanwhile, city inspectors create accountability for builders to produce minimum-standard houses. Consequently, some custom builders can cut corners and don’t have the same accountability in rural settings. As always, it’s important to find and work with people (builders, contractors, etc.) who do the right things even when nobody supervises.

Plumbing
Plumbing, HVAC and electricity take about six business days to install in one house. Drains are in the foundation. Water lines are run over foundation rather than under it if possible. It’s MUCH less expensive and easier to replace and repair sheetrock rather than sections of the foundation.

Copper was the traditional plumbing system. However, copper can’t expand when it freezes. Instead, it breaks and causes multiple layers of damage. The rigid nature of metal makes it difficult to install or move for redesigns. Additionally, copper pipes will corrode over time.

Traditional water systems have main delivery lines which branch out to various outlets. Each split is an opportunity for a system failure and hidden leak. It also takes a skilled pro to repair, replace or divert any of these lines, which will need to be soldered.

Cross-linked polyethylene (PEX) is the accepted standard for many builders as well as home flippers and advanced DIYers (Do It Yourself). It is a flexible plastic tubing developed in 1968 and made popular in the 1980s for radiant floor heating systems. After it was chemically reformulated by adding antioxidants to resist the higher chlorine levels in U.S. water supplies, it could transport potable water and gained acceptance in construction. About 10-12 years ago it became the industry standard.

PEX lines are normally colored. Red is always hot. Blue is always cold. White and gray lines can carry either temperature but often transport cold water in new-built houses. PEX is not suitable for outdoor use because UV rays break down the plastic.

Another difference from the traditional plumbing system is the PEX manifold to divert water. Rather than a main line, the PEX lines move through a manifold (vaguely like an electrical circuit breaker). This allows individual lines to connect directly to the outlet fixture rather than having multiple branch lines (PEX can also branch with the correct fittings). PEX system advantages include:
• Very few metal fittings with a lower chance of expansion breaks and leaks.
• PEX doesn’t corrode over time.
• Color-coded lines ensure easy identification of line temperature.
• Water runs silently through PEX to eliminate the “water hammer” noise of metal pipes.
• Can be connected to existing lines if correct fittings are used.
• It is DIY friendly if correct tools and connectors are used.

• Stable manufacturing cost – it isn’t subject to copper availability and price futures fluctuations.

Tankless Water Heater
Tankless water heaters were originally a government initiative. They save energy but have a higher initial cost than a traditional tank-based water heater. Builders are expected to exclusively install tankless systems by 2025 to save tanks from going into landfills.

These systems heat water as it flows through a heating device rather than attempting to maintain a constant temperature for an entire tank of sitting water.

Most builders use tankless water heaters as the standard. They are more energy efficient, require less storage space, last longer, offer endless hot water, use less water if multiple units are used and are safer than traditional tank water heaters.

Cold water must still run out of the line when first used after sitting dormant, but it creates an endless supply of hot water after the line temperature changes.

The circulating system of heated water creates “instant hot” water. The system needs to be scaled from time to time to remove the mineral buildup. Circulating hot water systems removes the need to clear cold water from the line. Circulating hot water systems are not as energy efficient as a standard tankless system.

Homeowners don’t want to hear about maintenance, but all systems must be maintained. Tank systems require annual maintenance and sometimes twice annually depending on the water quality. Tankless systems also require maintenance, but not as much as tanks. They must be descaled of mineral buildup periodically. Once annually is the manufacturer’s recommendation.

Termite Protection
While the studs are still visible, buyers may notice the bottoms of the boards are green. The green color indicates the wood was treated with Bora-Care. Both the wood and concrete are treated.

Bora-Care treatment is for termite and other wood-eating insect prevention. Unlike traditional pesticide treatments, it’s relatively benign to humans while it is deadly to pests. The active ingredient of Bora-Care is borate salt. If borate salt is ingested by wood-eating insects, those pests are unable to get nutrition from their food, and they starve to death. Because it works on the insects’ biology, they can’t develop a resistance. The deaths of others alert the colony to avoid that property. Additionally, some pests won’t even attempt to eat the wood due to the treatment.

It comes with a 10-year warranty. Homeowners will need to take additional measures afterward. However, lines are run through the walls to allow pest treatments later from outside the house without ever exposing the entire house to pesticides.

Preparing for the next steps
Once sheetrock is on the walls, builders can often hand over keys within 45 days. Other builders use cabinets as a benchmark date for as much as 75 days before closing. The project manager will tell you when it is about time to list a home for sale and optimize timing without a homeless period of expensive temporary housing.

If you’re ready to make the move to a new-built house, you have the right to have your best interests represented by a licensed REALTOR. The builder’s sales agent represents the builder – not you. The builder planned to pay a REALTOR fee. This cost is built into the purchase price. Don’t PAY for services that you don’t get! Contact a qualified REALTOR before you sign anything at the builder’s office. Otherwise, you possibly waive your right to no-cost representation.

DFWmark is certified as a New Home Sales Agent, Green Home Sales Agent in addition to having the Military Relocation Professional (MRP) and Graduate, REALTOR Institute (GRI) designations. I can ease the strain of finding your new-built home with my proprietary research information as well as help you liquidate your current house.

Please continue this Construction 101 series to the Punch List inspection.

I’ve Got Your Six!

Wednesday, July 1, 2020

Frisco Lease Client Testimonial

“Mark broke down the rental process in ways that I'd never heard it before which made this process easier and we found the perfect house for what we were looking for.
Every question, big or small at whatever hour, he made sure to get back to us with all of the answers. I've worked with other realtors in the past but Mark, by far, is the knowledgeable and communicable. We'll be working with him again and would recommend him to all of our friends and family.”

- Eric
Frisco, TX

#MyClientsRock #DFWmark #buy #sell #lease #CertifiedNewHomes #GraduateRealtorInstitute #DFW

Tuesday, June 30, 2020

Aubrey Client 5-Star Review

"Mark went above and beyond to sell our home and find us the perfect new home. He was there every step of the way, walking us through all the steps we needed to take in order to sell our home and get top dollar. When we saw our listing we were blown away. Mark is A professional photographer so our listing knocked out the competition. The photos were amazing. The first buyer that saw our home put in an offer $2,000 over asking and we had 3 other offers that same day. Mark got our home sold quick and found us our new beautiful home at a lowered price with lots of upgrades and built in 2020. I have been recommending Mark to all my friends and coworkers and we will never work with anyone else when buying or selling a home."

- Javelyn H.
Aubrey, TX

#MyClientsRock #DFWmark #buy #sell #NewHome #CertifiedNewHomes #GraduateRealtorInstitute #DFW #IveGotYourSix

Thursday, June 18, 2020

Military Relocation Professional (MRP) Certification

I successfully completed the required curriculum and was awarded the Military Relocation Professional (MRP) Certification by the National Association of REALTORS.

If you are an active duty military service member or an armed services veteran, I'm here to help YOU.

#MRP #MilitaryRelocationProfessional #veteran #VA #certified #REALTOR #RealEstate #military #DFWmark

Monday, June 15, 2020

Summer Safety Tips!


Now that it's almost officially summer, here are some helpful tips to keep you safe for the next few months.

This year was dominated with protecting yourself from germs with face masks and gloves. Now, it’s summertime. You might still work from home, but you’re likely to tinker in the yard or responsibly visit a lake, river or ocean. Outdoor adventures require different levels of protection.

Fire extinguisher
Nothing says summer like grilling and catching things on fire. If you plan to have flames, have a fire extinguisher handy. Extinguishers are an inexpensive way to prevent expensive accidents.
Ensure traditional extinguishers are fully charged. They will have a gauge on the side. Most will be rated for wood, liquids and electrical while others will include grease and fabric.

Sunscreen
The main purpose of sunscreen is to block ultraviolet (UV) rays from the sun to prevent skin damage. Sunscreen protects against sunburn and cuts down the likelihood of skin cancers. High SPF (sun protection factor) sunscreens block out the most UV radiation. If it’s hot, or you’ll be by the water, use waterproof versions and apply frequently.

Bug repellents
With fewer people venturing outside, you are more delicious than ever to nearby mosquitoes and other tiny vectors. Protect yourself with a healthy coating of DEET. Rather than being a poison, DEET makes it more difficult for pests to smell us. Repellents not only prevent itchy bites, they protect against mosquito-borne illnesses like West Nile Virus, Zika, malaria as well as tick-borne viruses such as Lyme disease and Rocky Mountain spotted fever.

Don’t scratch!
Sunburns, insect bites, and poison ivy all irritate the skin and make you itch. If you scratch, you can spread oils and germs. This spreads the cause and symptoms. Poison Ivy scrub by Tecnu can save a trip to the doctor, while sprays and aloe vera gels with pain relievers can stop the itch.

Foaming wasp spray
Don’t harm honeybees! Call a bee collector if a swarm sets up camp at your house. However, wasps and hornets deserve whatever they get. They build nests in your home, bushes and a few are ground dwellers. All have straight stingers, so they can sting multiple times and create more pain. Newer foaming sprays let you attack from a distance and ensure maximum kills.

I’ve Got Your Six!

Mark M. Hancock, GRI, MRP, AWHD
REALTOR, New Build certified
214-862-7212
DFWmark.com
markhancockrealty@gmail.com

#DFWmark #REALTOR #FireExtinguisher #Sunscreen #BugRepellents #ItchRelief #FoamingWaspSpray #InformationOfValue #UsefulNews #IveGotYourSix


Would you like to get the monthly Information of Value directly to your inbox? Please email your name and phone number to markhancockrealty@gmail.com. Please title the email IOV or Information of Value. Thanks!

Sunday, June 7, 2020

How To Protest Your Tax Appraisal

You got this year’s tax appraisal. It seems high. You want to protest it. Here’s what you do:

• Contact DFWmark. Email your name, property address and phone number to him (markhancockrealty@gmail.com).
• DFWmark makes a free Comparative Market Analysis (CMA) for you. Mark finds homes similar to your home in both size and age. He creates a market estimate CMA for you to consider for a protest. The CMA may support your protest on the grounds of Option 1 “Incorrect appraised (market) value.” Or maybe not.
• DFWmark will return this document plus a detailed explanation about the document.
• Sometimes there are mistakes and filing a protest will get the county to offer a corrected adjustment. If not, you can still collect information to present until shortly before a court date of your choice. However, the deadline to file a protest is absolute - often on or around May 15.

• If the CMA doesn’t support a protest, you may still proceed with a protest. A direct comparison analysis may support a protest on the grounds of Option 2 “Value is unequal compared with other properties.” You would need to present specific adjustments such as less-valuable property features or repair estimates from the comparable properties related to your property condition.
• You can then decide if you want to accept the county appraisal or file a protest.
• To file a protest before the deadline, go to the protest website listed on your Property Appraisal document and create an account. The address is efileprotest.collincad.org for Collin County.
• Complete the protest form. In Step 3, choose Option 1, 2 or BOTH (if they apply).
• Click the green button to file the protest.
• Once you have created a file and protested, you can upload supporting documents. These should include a protest letter from you - basically reword DFWmark’s cover letter. Then, upload the CMA or spreadsheet (if either or both support your claim), estimates of costs to make needed repairs, and photos of damaged or removed items (pools, patio covers, etc.) that the county considered in their appraisal.

• Once the deadline passes, the county Appraisal Review Board contacts you with an offer. You can accept or reject the offer.
     • If you accept the offer, the appraisal is agreed upon by you and the county. You pay that amount.
     • If you reject the offer, they will schedule a hearing date.
• At a hearing, you present your protest and the Appraisal Review Board makes a final determination.
• These taxes are finalized in October. Taxpayers are notified (billed) in December. Taxes must be paid in January before the February 1 deadline of the following year. Then, the cycle begins again.

• The appraisal amount is calculated from 1 Jan. 2020 to 31 Dec. 2020. You want a low number because you're taxed per each $100 of appraised value.
• The appraised amount is NOT the current market estimate of your home - where you want a high number. If you want to sell your house before June 15 while houses are selling fast at historic high prices, please let me know. I'd need to see the property to get a better current market number.

• If you’re uncertain about protesting the county appraisal, send me your information, and I can let you know where you stand until a day before the county deadline.

Here are links to many North Texas Central Appraisal Districts (CADs): Collin, Cooke, Dallas, Denton, Ellis, Grayson, Johnson, Kaufman, Rockwall and Tarrant.

I’ve Got Your Six!

Mark M. Hancock, GRI
REALTOR®

Saturday, May 30, 2020

GRI Designated to Serve You Best


My clients are more sophisticated than ever. They require me to perform at the highest level of ethics, competence and professionalism in an ever-changing landscape. I earned my Graduate, REALTOR® Institute Designation (GRI) for you.

Nationally, only about 65% of real estate agents are REALTORS®. Of those only 4% continue their education to get the GRI designation. You deserve the best.

I lead the charge with real-world knowledge about cutting-edge technologies, laws and marketing techniques that will positively affect your bottom line during your next real estate transaction. Buying and selling property is a complex, complicated and stressful task. I’m here to guide you through the process while protecting your best interests and communicating with you.

I’ve Got Your Six!

Mark M. Hancock, GRI
214-862-7212
DFWmark.com

#DFWmark #Realtor #RealEstate #GRI #GraduateRealtorInstitute #designation #education #agent #DFW #Frisco

Tuesday, May 26, 2020

Pre-Closing Walkthrough (New Construction)

It's important to check each door and drawer during the walkthrough.
(Mark M. Hancock / DFWmark.com)
Buying a new home is exciting. If you want to buy a new-built house, I’m here to guide you through the process. My fees are already factored into the builder’s price. The job of the builder's sales agent is to get the best deal for the builder. It's my job to get YOU the best deal. You need me to protect your best interests and help you through the process.

At the pre-closing walkthrough, you’re almost done with the building process!

Orientation
Each builder has a different walkthrough process and each house has its own set of circumstances. This is an example of what to expect during the walkthrough process of buying a new home. This pass is typically done a week or two after you have had the property inspected by a licensed inspector and a week or two before closing.

After you share the inspection report with the builder, they should correct any legitimate problems on the report prior to your first walk through. The builder will always have the right to override items on the report. Most will make all inspection repairs and explain any changes.

This is also called a “blue tape” walkthrough because the buyer and/or the construction manager has a roll of blue painter’s tape, and they stick tabs of tape onto items that need repairs or touchup. Minor issues just get tape. Major issues are noted in a formal agreement signed by both parties. Those major issues will be repaired before closing.

The field manager presents a “shopping list” of items to check during the walkthrough. You get a copy for your records while the builder uses the original for final repairs before closing.

There is one additional walkthrough on the day before closing to ensure those repairs were completed and the house is in ideal (not perfect) condition before closing. The builder loses most of their incentive to do repairs after closing. Try to make the meeting as early as possible on the day before closing to ensure they have time to fix anything that wasn’t done.

Once you settle into your new community, it’s a great idea to become a board member of the HOA. This helps you stay abreast of community issues and lets you have a stronger say in what happens in your community. It’s best to make your own rules rather than letting someone else make them for you.

Emergency contacts
In the kitchen, there should be an emergency repair sticker inside the island cabinet (under the sink). It has emergency numbers to call for various contractors that are authorized to work on the house without voiding the builder’s home warranty.

What to do in an emergency?
Call the builder’s emergency line first. They’ll give you instructions on how to work within your warranty to resolve the problem. If they aren’t available, you can call the numbers listed on the emergency sticker.

What is considered a valid house “emergency?”
It’s an emergency if:
• It is below 45°F outside and the house loses heat.
• It the interior temperature exceeds 95°F when the A/C breaks.
• Loss of electricity to the house itself that doesn’t affect the neighborhood.
• Loss of water to the house itself that doesn’t affect the neighborhood.
• Leaks that require use of the water cutoff valve to stop water flow to the entire house. However, if the local shutoff for a sink or toilet will stop a leak, it is not an emergency and should be handled through the website.

For non-emergency issues, make repair requests through the company website. There is no limit to repair requests within the warranty period(s) for many builders. Check the documents of your specific builders because a few limit warranty repairs to two reports within the first year.

Please read the entire warranty to understand exactly what is and is not covered. If something is covered by a warranty, it MUST be repaired by the builder or the builder’s authorized contractors to keep the warranty in effect.

Safety
Smoke detectors are hardwired. Each also has a 9-volt battery as a backup. They need to be changed each October. However, if one begins to chirp, all the batteries should be replaced since they are all the same age.

The Ground Fault Circuit Interrupter (GFCI) is in the breaker box for all areas that require GFCI outlets. There is no need for individual GFCI outlets as a result. All other outlets are arc-fault protected to prevent damage if children stick items into the plugs. This is required by some city ordinances.

All window blinds are cordless for the protection of children in most new homes. Lift the bottom of the blinds to stack them and raise the blinds. You must manually pull down on the blinds to close them. Because they’re designed to rise easily, you must pull hard to bring them back down. The blinds open and close via twisting the wand.

Windows can have a “tilt-out” sash (it actually tilts into the house). This allows you to remove the window screens and clean the windows while safely inside the house. To tilt the windows, raise the window slightly. Then, move the sash locks on the top of the window toward the middle. The window now tilts toward you while the base of the window is still secure inside the window frame rails.

Warranties at a glance:
1-year warranty (components)
   • Workmanship/ installation/ materials
   • Kitchen appliances
   • Operation of the fence gate
   • Minor & major mechanical, workmanship & materials.
        o Ex: door hardware not functioning properly.
        o Ex: Resilient floor comes loose at edge.
2-year warranty (delivery systems)
   • HVAC
   • Plumbing
   • Electrical
   • Major mechanical
        o Plumbing – delivery systems only, ex: pipe leak
        o Electrical – delivery systems only, ex: no power to outlet
        o HVAC – delivery systems only, ex: duct work separates
5-year warranty
   • A/C condenser manufacture
   • A/C condenser major components
10-year warranty
   • HVAC registration (with extended service agreement within 90 days of closing).
   • Structural / foundation
   • Major structural defects
        o Ex: foundation failure, load bearing wall failure, roof support structure failure.

Non-warrantable items (among others)
   • Cosmetic defects, ex: poor texture, hairline cracks in any surface, paint, caulking
   • Fencing defects, ex: bowed post, warped pickets, wind damage.
   • Landscaping – living items are not covered ex: sod, trees and plants
   • Storm-related issues.
   • Clogged A/C lines
   • Damage caused by unchanged A/C filters (change your filters frequently)

Care and cleaning
Manufacturers have deemed certain products acceptable for use in the house without voiding the various warranties. You’ll get a document in your file titled “Countertop Care & Maintenance” (or something similar), which lists many products you can and can’t use and some helpful tips. For stone counters, you’ll look for specific stone or other “multi-surface” products. Avoid anything that uses an acid base to clean because it damages the countertops and sealers.

We use “Granite & Stone Daily Wipes” from Weiman on our counters. It’s available at most home improvement stores and online. It is good for sealed quartz, granite and marble.

The carpets are treated to repel spills. However, the spills must be addressed immediately. You only need to wet a cloth with clean water and apply it to the spill. It should wick up the spill.

If the spill is more stubborn or has been there a while, you may want to consider Resolve carpet cleaner on the specific spill.

Whenever it’s time to clean the carpets, only use water-based steam cleaning. Never shampoo the carpet because the chemicals stay in the carpet and attract additional dirt.

To solve the hairline cracks in the joints, rub some latex caulk into the crack, let sit overnight, then paint. These are not warranty issues.

There are cracks in the concrete under the flooring. This is normal. They may also appear in the sidewalk and driveway.

If a crack gets wide enough that a nickel edge fits in it, it’s a problem. It’s also a warranty item for the first 10 years.

To learn more about the foundation, please read this Construction 101: Pre-Pour blog entry I posted earlier this year.

A diagonal crack from the door frame indicates a structural problem. Similarly, if more than one door no longer shuts properly it could indicate a structural problem. These issues need to be addressed by the builder. There is a 10-year warranty for structural issues.

Often, kitchen countertops are made of granite. Although much more durable than Formica, you still don’t want to place hot pots and pans directly onto the granite from the heat source. Instead, use hot pads or trivets to protect the granite surface. To prolong the surface quality of the stone, use cutting boards rather than cutting directly on the counter.

Because the countertops are stone, they need to be resealed at least annually. You can get the materials at most home improvement stores and online for about $20. It’s a fairly simple process. Here’s a short video that shows you how to reseal your countertops.

You’ll eventually need to recaulk the backsplash and tile intersections with the counters due to shrinkage. Expect this to happen in about 5 years. It will also happen in all the bathrooms because the caulk dries and shrinks over time.

If you have a glass shower enclosure, it’s best to clean the glass and apply Rain-X or a similar glass treatment to help the glass shed water. Additionally, use a shower squeegee to remove standing beads of water after each shower. Texas hard water can leave spots and lime buildup. The combination of glass protection and regular squeegee use will make a clear difference.

Manuals and remote controls are frequently in the kitchen drawer. There are often four remotes. They control both garage doors. The garage doors can be programmed into your cars or operate via WiFi with your smartphones.

Spare bricks are in the garage that match the exact lot of your exterior bricks. You’ll want to keep these to repair any future damage with matching bricks. Similarly, there are flooring and other samples in the attic to provide matching materials for minor repairs.

Lights
Most of the house uses LED (light emitting diode) lights rated at the equivalency of 60-watt traditional bulbs. However, sometimes the recessed lights include the trim as part of the bulb. When those lights need to be replaced, you must replace the light and attached trim with a similar bulb/trim.

I personally suggest 5,000 K lights (light temperature/color is measured in Kelvin degrees). These are considered “natural daylight.” The short reason is that all your photos will be the correct color throughout the house.

You’ll also find that you’ll have more energy, be able to see better and will be able to tell the difference between navy blue and black. If you need an area to relax and unwind or take naps, choose low-power 3,200 K lights (orange-color tungsten) for that area. If you want to learn more technical issues about light colors and balancing the light, please read my photojournalism blog post about balancing light.

(Mark M. Hancock / DFWmark.com)
Interior
Interior joints need caulk as the materials within the house lose moisture and settle. Traditional latex caulk (called ALEX caulk when manufactured by DAP) is useful for interior work. For hairline cracks, smear some caulk over the crack. Allow to dry overnight. Paint the next day.

Condensation is no longer an issue with windows due to the way they are manufactured and insulated. However, you’ll still want to keep humidity down inside the house to help with condensation anywhere within the house that might have temperature differences.

To keep moisture to a minimum, run the exhaust fans located in the bathrooms and laundry while those rooms are in use with flowing water. Also use the kitchen exhaust fan while cooking any foods that evaporate on the stove top.

Sweep and vacuum the lux vinyl floors as needed. Wet mop weekly with a water and distilled vinegar mixture or the classic Mr. Clean product.

You’ll want to place door mats inside each outside entrance. This allows most dirt to be trapped at the doors and saves additional abrasion on the main floors.

Put pads under chair, couch and table legs. Rubber pads or rubber-bottomed area rugs are suggested under furniture to keep them from sliding on the lux vinyl floors.

HVAC
The HVAC (heating, ventilation and air conditioning) filter needs to be changed in the attic. The filter must be properly replaced to ensure the warranty is valid. The recommendation is to change it monthly. However, if it’s relatively clean, ask the field manager if you can use it a little longer. Many have one filter with 20x25x1 dimensions. Newer luxury homes have 4-inch and 5-inch filters that need to be replaced with each season.

If you write the change date on the filter itself, it’ll help you determine if it’s time to change the filter. Even if you don’t change it monthly, please check it monthly to ensure it’s still filtering properly and not clogged. 

The Air Conditioning system creates condensation. This condensation runs down a tube and into your household plumbing - typically under a bathroom sink. Deposits and germs can build up in this tube due to the moist, warm environment. 

Homeowners need to pour a cup of household bleach down the tube each month that the air conditioner is in use. The tube is typically a white PVC (plastic) T-shaped pipe located near the AC unit in the attic. There is probably a plastic cap on the pipe that is easily removed to add the bleach.

Appliances
It is the homeowner’s job to secure a warranty through the manufacturer for the household appliances. This is most easily done through their smartphone applications.

The dishwasher controls can be hidden on the top of the door. It has a countdown clock before it starts. If you need to open it while it’s running, open it slightly to get it to turn off without spraying water everywhere. Once it stops, it’ll start pumping water out. At this point, you can open the door an extra amount to access the controls.

Newer ovens are Wi-Fi enabled for preheating convenience and to monitor the temperature and other variables. These ovens also have touchscreens with variable settings.

The vent built into the microwave over the cooktop can have a four-speed fan. In newer quality homes, it exhausts outside to reduce smell and help control humidity inside the house.

The sink disposal may be controlled by a button on the top of the island. There can be a master power switch to the disposal inside the cabinet under the sink. If it is switched off, the disposal won’t work.

If something gets lodged in the disposal, it’ll stop and trip its internal breaker. Turn off the power switch to the disposal.

There is a sturdy Allen wrench or hexagonal “key” provided to solve most of these situations. Insert the key into the hole in the bottom of the disposal. Rotate the key back and forth until the disposal plate moves freely again.

Once it moves freely, ensure whatever got lodged is removed from the disposal unit. Then, press the reset button on the bottom of the disposal and turn on the power switch. The unit should work properly at this point.

Always use cold water while the disposal is operating. It’s also important to know the disposal is meant for “soft” items. It was not designed to eliminate bones or extremely fibrous vegetation. For instance, large amounts of (formerly dried) beans should not go into the disposal unit - I learned this the hard way and had to replace mine.

Exterior
If the house has an adequate irrigation system, the house doesn’t need to run soaker hoses around the foundation. However, you must use the sprinkler system to properly maintain the foundation – especially during the dry months.

You may want to buy combination locks for the outside gate and the outside breaker for the A/C unit.

It’s ideal to apply a sealant to the fence for protection from water and to extend the life of the wood. A new coat should be applied each six months, but at least once per year should suffice. When it’s time for a new fence, you’ll need to negotiate costs with neighbors who share fences.

Before you install a gate in your fence to access the greenbelt or other public areas behind your house, check with the HOA before you start. Even if other homes in the neighborhood install these gates in shared community walls, check with the HOA to ensure it is acceptable in your specific circumstance.

The exterior faucet has a frost-proof hose bib. However, it’s important to disconnect hoses from the faucet before a freeze. It’s also helpful to cover the faucets with insulated hard-plastic faucet covers to ensure the faucet doesn’t freeze.

In about five years, the exterior caulk will degrade to the point that the windows and expansion joints will need to be recaulked. Use exterior silicon caulk because it has more flexibility than traditional caulk.

Swails (lowered trenches between the houses) are designed to allow water to drain away from the house and protect the foundation. They are designed to drain to both the front and back. Do not fill or block the swails.

In addition to regular water, fertilize a Bermuda grass yard with 15-5-10 fertilizer twice in the spring and once each fall. Landscaping grass, trees and shrubs are not covered under the manufacturer’s warranty if they die.

You don’t want standing water or dry conditions near the foundation because they’ll cause damage. Level the lawn to keep moisture levels constant throughout the yard.

Roof gutters help prevent water damage to the foundation by ensuring water is distributed away from the house. However, the gutters need to be kept clear and clean and drainage from the downspouts needs to be clear.

Due to Texas’ expansive soil and weather, cracks and movement are inevitable. Homeowners need to monitor the interior for cracks. As interior humidity levels change and stabilize, hairline cracks appear due to shrinkage at the joints. Most shrinkage should happen within the first year.

If the sprinklers were installed by professional installers, you should have about 10 zones. The 1-year warranty period on the system starts when the system was installed – not when the house closes. Note the specific date the warranty will expire. It is often only a few months after the closing date.

To get a free demonstration of how to use your sprinkler system, you can call the installer. You can also visit www.watermyyard.org for money saving watering tips and system tutorials.

It’s my honor to help you find a beautiful new home. If you’re ready, I’m always a call, text or email away. I wish you many years of happiness and joy in your new home!

I’ve Got Your Six!

Mark M. Hancock
214-862-7212
DFWmark.com

Monday, May 25, 2020

Flag Holidays

Jan. 1                              New Year’s Day
Jan. 20                           Inauguration Day
3rd Mon. in Jan.              Martin Luther King

3rd Mon. in Feb.              Presidents Day
Variable*                         Easter Sunday

2nd Sun. in May              Mother’s Day
3rd Sat. in May                Armed Forces Day
Last Mon. in May            Memorial Day

June 14                           Flag Day
June 19                           Juneteenth
3rd Sun. in June             Father’s Day

July 4                              Independence Day

1st Mon. in Sept.             Labor Day
Sept. 11                           Patriot Day
Sept. 17                           Constitution Day

1st Tues. after Nov. 1       Election Day
Nov. 11                           Veterans Day
4th Thurs. in Nov.            Thanksgiving

Dec. 7                             Pearl Harbor Day
Dec. 25                           Christmas Day


* Easter is held on the 1st Sunday after the 1st full moon on or after the March 21 spring equinox.

I've Got Your Six!
Mark M. Hancock
REALTOR
214-862-7212
DFWmark.com

Saturday, May 16, 2020

Cut Your Expenses


Cutting back on expenses means more money in your pocket. You may want to save for a house or retirement. You may have lost hours or more as a result of the COVID-19 pandemic shutdowns. Whatever the reason, there’s no need to pay money you would rather keep.

Track your funds
First, know where your money goes. You can’t control the unknown. Once you understand where your money went, you can make wise decisions on how to control and direct it.

Cut the cord
Very few people need landline phones. Most folks have a cell phone. You won’t miss it.

Cut the gym membership
For the last two months, nobody could go anyway. There were alternatives. Save your money until the gyms are open again and have proven safety records.

Renegotiate your expenses
Insurance (house, car, health, life), cell phone service and other recurring bills are often offered by more than one company. Call around and make them compete for your business. Get the best offers and return to your service provider to see if they’ll match the competition’s price. If they won’t offer the same or better deal, it may be time to switch. However, understand all the consequences of an early termination before you act.

Cut cable or trim it back
YouTube is free and loaded with content and live streaming. If you have Prime, Hulu, Netflix or Disney, you won’t miss cable. Also, if you have all the previous paid streaming services and seldom or never watch one, cut it. At least trim back the packages. The sports channels have been useless lately. Are you still paying for them?

Cut bottled water
Affordable-yet-high-quality water filtration systems can range from one-liter water bottles to pitchers to entire system purifiers. All are designed to remove heavy metals. However, most will also result in a more neutral smell and taste.

Calibrate auto renewals
Auto-payment arrangements are convenient and can save money by avoiding late fees while gaining cash-back advantages. Important, recurring bills should be on auto payment programs.
However, set up alerts to remind you when something inconsequential wants to charge you. Don’t give an unimportant computer program control of your wallet. Frequent coffee buyer cards and such don’t need unlimited access to your money.

I’ve Got Your Six!

Mark M. Hancock, GRI, MRP, AHWD
REALTOR, New Build certified
214-862-7212
DFWmark.com
markhancockrealty@gmail.com

#DFWmark #SaveMoney #budget #bills #phone #negotiate #plan #UsefulNews #value

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Friday, April 10, 2020

Frisco Food To Go Group

Hutchins BBQ in Frisco remains open for business with Food To Go orders.
Mark M. Hancock / © DFWmark.com
I've started a Frisco Food To Go Group on Facebook!
This group helps Frisco residents and guest find food and supports local restaurants in Frisco, Texas. Takeout and Delivery are acceptable. Please post information and photos!

Join the conversation and post your photos!

I've Got Your Six!
DFWmark

Wednesday, April 8, 2020

Staging Tips

Mark M. Hancock / © DFWmark.com
Staging a home sets an appealing scene rather than spends thousands of dollars to do so. Below are easy, simple ways to make a house more desirable to potential buyers or to turn a house into your home. The generic list of staging tips below was compiled from suggestions of professional stagers and agents to make any home more marketable. The list is designed for the Collin County market where stone counter tops and seamless glass shower enclosures are expected.
Do what you can with the budget and time you have. However, focus on the tasks and upgrades that will earn the highest return on investment (ROI).
Replacing appliances with stainless steel is appealing, but it's costly and is unlikely to have an equal ROI. Black appliances are fine if they look clean.

OUTSIDE:
To increase curb appeal, please consider these recommendations:

FRONT YARD:
•  Mow and trim the grass, and continue maintenance.
•  Deeply edge the lawn near any concrete or decorative stones. This is vital for curb appeal.
•  Maintain all sidewalks and driveways by removing leaves and spraying weed and grass killer into
    any gaps.
•  Ensure sprinkler and drip lines work. Replace any broken sprinkler heads.
•  Spruce up the mailbox.
•  Put a new, clean door mat outside the front door.
•  Always paint the front door to give a fresh first impression.
•  Paint or replace the front door frame. Ensure door moves smoothly.
•  Put a new flowering pot on the porch by the door so the color will be seen as you look up the
   sidewalk toward the house. Silk can be used due to hot weather without need to water.
•  Plant a row of Indian Hawthorne or holly bushes to cover the foundation.
•  Continue any row of miniature shrubs in the same line of sight (don’t have gaps). Fill in the Mondo
    grass or other ground vegetation until there is a consistent edge around the beds.
•  Put a layer of fresh colored mulch in all the beds.
•  Isolate and surround any exposed dirt/mud where grass won’t grow with edging. Then, place a
    layer of fresh colored mulch over the dirt.
•  Trim all plants, bushes and trees to ensure they aren't in contact with the house. VA prefers a foot distance between vegitation and the struction. Any plant touching the structure is considered a potential pest issue by inspectors.
 
BACK YARD:
•  Remove old furniture and any clutter from the patio. Either remove or paint flower box(es).
•  Attach a multi-surface outdoor cleaning solution bottle to a garden hose and spray on house
   and siding to remove mildew, moss and algae. Rinse with water afterward.
•  Power wash or otherwise clean concrete.
•  Cut hedges to present a neat, uniform front with clear views of and from windows.
•  Straighten any leaning fence.
•  Get the roof and gutters checked. Replace or repair as needed.
•  Place a small table with a colorful pot where it is seen from the house as you look toward the yard.

INSIDE THE HOUSE:
•  Declutter and depersonalize the entire house. If you're selling the house, you need to remove all
    personal items and photos from view. This allows buyers to see themselves on a blank canvas. If
    you're updating for yourself, removing clutter reveals your essence.
•  Paint the entire house with a soft gray satin color for an immediate update to modern style. White
    and cream, which adds some warmth, are also acceptable options to lighten dark rooms.
•  Contrast the baseboards, doors and door frames with a crisp white color for freshness.
•  Alternative solid schemes are white or cream.
•  Have the house, windows, inside and out, and fans professionally cleaned when prep work is
    complete.
•  Ensure all the fixtures match. The main options are brushed nickel, brass, oil-rubbed bronze, black and chrome. The faucets should match the doorknobs, door stops, fixed lights, kickplates, etc. Paint over mismatched door hinges.
•  Hang a chandelier fixture to show buyers the dining area space.
•  Hang large art pieces with a pop of color to draw the visitors' eyes to specific spaces (and away from other spaces).
•  Make the house feel welcoming. Add round design elements such as pillows, tables and mirrors to
    help achieve a relaxed vibe with minimal effort.

KITCHEN:
•  Change all the appliances to stainless steel. Choose a range with a built-in microwave.
•  Replace the Formica countertops with granite.
•  Paint all the cabinet doors, drawer fronts and interiors with a white enamel with a satin finish. •  Match the hutch cabinets to whatever is done in the kitchen.
•  Place exactly three large lemons in a low bowl or on a decorative plate to add pop to darker areas.
•  Set kitchen table with flatware, glasses, napkins and possibly colorful placemats as if for a meal.

BATHROOMS:
•  Replace shower stall with a seamless glass shower to bring the house into a competitive bracket for
    maximum return on investment. There is no other way to disguise brass shower hardware.
•  Paint the inside and outside of all bathroom cabinets and the linen closet.
•  Replace all brass fixtures and lighting with brushed nickel.
•  Put a painted wood frame around the mirrors in baths for a higher end finished look.
•  If matching tile or wood cannot be found for a linen closet, replace that carpet with a small remnant of
    new carpet.

LIGHTS:
•  To make photos look better, save electrical cost, increase safety and breathe life into the space,
    replace all lights with 5,000 K (natural daylight) LED lights (floods, bulbs, bars or fixed lights).
    Start in the kitchen.
•  Remove fluorescent ceiling light fixtures and replace with can lights or an LED light fixture for
    brightness. Choose a more modern pendant light over the kitchen sink.

FIREPLACE
•  Ensure it is clean.
•  Replace broken ceramic logs in gas-only fireplaces. Stack unburned logs in a wood-burning
    fireplace.
•  Ensure the fireplace gas key is visible.

MUDROOM/LAUNDRY ROOM
•  Add freshly painted baseboards.
•  Move appliances out and clean well behind and beside them.
•  Paint this room.

GARAGE:
•  Repair any ceiling and wall damage. Do a basic paint job on the walls.
•  Clean out the hot water closet. If roaches are a problem, have an exterminator hit the house before
    showing.

Mark M. Hancock / © DFWmark.com
OTHER:
•  Ensure power outlets that require
    GFCI (Ground Fault Circuit
    Interrupter) electrical shock
    protection are present and
    compliant.
•  Ensure smoke detectors are
    hardwired and in all required
    locations (each bedroom, each
    corridor adjacent to a bedroom, at
    the top of any stairs, at least one
    alarm on each level of multi-level
    dwelling, plus any additional local
    ordinances).
•  Regularly change air filters to ensure
   dust doesn’t collect around vents.
•  Remove, clean and spray paint air
   vent covers with a matching color.
•  Remove and replace old caulk if
   failing, chipping or peeling. Neatly
   caulk all visible exterior gaps
   (around windows, doors and roof eaves) with matching-color caulk. Do not fill window or brick
   weep holes (these are condensation exits).

I've Got Your Six!

DFWmark.com

Tuesday, April 7, 2020

Pandemic Help

Mark M. Hancock / © DFWmark.com
I hope this information helps you, your loved ones and associates during the COVID-19 pandemic. Even if you're surviving the pandemic with only inconveniences and Zoom meetings, you are very likely to know someone who can use the information listed below.
Since you may not know who needs help, please share this page on your social media to help your friends.

Stay safe! Stay healthy!
I’ve Got Your Six!

DFWmark.com

Jump to:
Suicide Prevention
Family Crisis Center / Domestic Abuse
Federal Stimulus Packages
• Federal Stimulus Checks
• Unemployment Benefits
• Paycheck Protection Program (PPP)
• Food programs
• Utility, Prescription and Medical Help
• Veterans Administration

Small Business Administration Loans
• Economic Injury Disaster Loans (EIDL) Loan Advance
• EIDL Emergency Grant

Pandemic Mortgage Relief Options
• Health and Welfare Assistance
• Mortgage and Rent Programs
• Protections for renters
• Where to get additional help

Pets (food and veterinary assistance)
401K Disbursements
IRS (tax relief)
Student loans
Report price gouging

DFW city and county websites 

Suicide Prevention
National Suicide Prevention Lifeline
1-800-273-8255
suicidepreventionlifeline.org
Lifeline provides continuous, free and confidential support for people in distress. They also provide prevention and crisis resources for friends and family.

Family Crisis Center / Domestic Abuse
1-800-799-SAFE (7233)
Email: nationaldeafhotline@adwas.org
thehotline.org/help
Call, chat or email.
National Domestic Violence Hotline provides continuous, free and confidential support in more than 200 languages. Advocates talk confidentially with anyone experiencing domestic violence, seeking resources or information, or questioning unhealthy relationships.

DoD Safe Helpline
877-995-5247
Chat online with a trained Department of Defense staff member who can provide you confidential crisis support. Your privacy and safety are crucial. You may use Safe Helpline anonymously.

International Domestic Violence Resource Guide: Coronavirus Update
Contact information sorted by nation and useful tips to help witnesses take action.

Federal Stimulus Packages (pandemic related)

Federal Stimulus Checks
• This is an advance on your 2020 tax return – not a grant. Learn what this means for your 2020 taxes.
• Direct payments to Taxpayers
• Based on 2019 return or 2018 if 2019 is not filed
• To qualify: Adjusted Gross Income must be under $75K single / $150K filed jointly
• $1,200 per taxpayer
• $500 for each qualifying child (17 and under)
• Payments start the week of April 13th or 20th
• It will take longer to get a payment if the IRS doesn’t have your direct deposit information

Unemployment Benefits
• CARES Act provides unemployment benefits for independent contractors too
• These are federal funds and are administered by the states (such as TWC.texas.gov)
• Benefit amounts depend on your past income

Paycheck Protection Program (PPP)
• Provides loans to small business to help with payroll costs, rents and mortgages
• Available for independent contractors as well
• Loan amounts are based on a monthly average payroll costs X 2.5 up to $10 million
• Parts of the loan may be forgiven (most likely those paid to employees)
• Low interest rate and two-year maturity
• Visit www.sba.gov for more information
• Apply through your banker

Food programs
USDA (www.usda.gov)
Food and Nutrition Service (FNS)
• Assistance for People of All Ages
• Supplemental Nutrition Assistance Program (SNAP): SNAP provides nutrition benefits to supplement the food budget of needy families so they can purchase healthy food and move toward self-sufficiency.
• Food Help for Disaster Relief
• The Food and Nutrition Service (FNS) coordinates with state, local and voluntary organizations to provide food for shelters and other mass feeding sites, distribute food packages directly to households in need in limited situations, and issue Disaster Supplemental Nutrition Assistance Program (D-SNAP) benefits.
• The Emergency Food Assistance Program (TEFAP): TEFAP helps supplement the diets of low-income Americans by providing them with emergency food assistance at no cost.

Utility, Prescription and Medical Help
usa.gov/help-with-bills
Utility company help
• If you can't afford to pay your home heating or cooling bill, you may be able to get help from the government or your local social services agency or nonprofit. Prescription drug and medical help
• Government programs can help pay for prescription drugs and medical bills.

Veterans Administration
benefits.va.gov
• If you haven’t applied for veterans’ benefits and need to take advantage of them now, here’s where you can start the process.
• If you are a service member and need pandemic-related assistance with your rent or mortgage payments, contact your local Legal Assistance Office.

Small Business Administration Loans

Economic Injury Disaster Loans (EIDL) Loan Advance
• Up to $2 million loan
• Low interest rate (3.75%) with 30-year maturity
• Must provide economic hardship due to COVID-19
• Personal guarantee required or collateral
• Visit www.sba.gov for more information and to apply

EIDL Emergency Grant
• Economic Injury Disaster Loans
• $10,000 forgivable grant
• Same process as the loan
• Independent contractors included
• Must provide economic hardship due to-19
• Visit www.sba.gov for more information and to apply

Pandemic Mortgage Relief Options

Health and Welfare Assistance
Federal and state governments have announced plans to help struggling homeowners during the pandemic.
A new federal law, the Coronavirus Aid, Relief, and Economic Security (CARES) Act, puts in place two protections for homeowners with federally backed mortgages:
1. A foreclosure moratorium
2. A right to forbearance for homeowners who are experiencing a financial hardship due to the COVID-19 emergency

Mortgage and Rent Programs
USA Today article
If you can pay your mortgage, pay your mortgage. There is no mortgage forgiveness program.
• Mortgage Forbearance – borrowers of government-backed mortgages can request up to 360-day payment forbearance without proof of hardship.
• It is vital to understand if your loan servicer will demand all funds at the end of the forbearance period or will tack them onto the end of the loan.
• It is unclear how taxes and insurance will be handled, but they will most likely be due and payable as typical for your arrangement. Only loan principal and interest are affected.

Protections for renters
According to the Consumer Financial Protection Bureau, if you are renting from an owner who has a federally-backed mortgage, the CARES Act provides for a suspension or moratorium on evictions. If your landlord has a federally backed mortgage or multi-family mortgage, you cannot be evicted for nonpayment of rent for 120 days beginning on March 27, 2020, the effective date of the CARES Act. After the 120-day period is up, the landlord cannot require you, the tenant, to vacate until providing you with a 30-day notice to vacate.
If the property you rent isn’t covered by the CARES Act, many states have suspended all evictions and foreclosures due to the pandemic. Check the websites of your state government or legal aid program for details and updates. See National Center for State Courts www.ncsc.org for more information.

Where to get additional help
If you need help working with your mortgage servicer or understanding your options, you can contact a professional to help with your specific situation.
• HUD-Approved Housing Counselors. The U.S. Department of Housing and Urban Development (HUD)-approved housing counselors can discuss options if you can’t pay your full mortgage loan or need a reverse mortgage loan. This may also include forbearance, deferment, or a modified payment program.
• Credit Counselors. Reputable credit counseling organizations are generally non-profit organizations that can advise you on your money and debts, and help you with a budget. Some may also help you negotiate with creditors. There are specific questions to ask to help you find a credit counseling organization to work with.
• Lawyers. If you need a lawyer, there may be resources to assist you through your local bar association, legal aid.

401K Disbursements
• CARES act allows distribution from your 401K or IRA up to $100,000 of your vested balance with no penalty.
• Distribution is taxable but tax is spread out over three years.
• Distribution can be repaid and receive a tax credit.
• Loans are also permitted based on your plan’s rules.
• Must certify that the distribution/loan is COVID-19 related.

Pets (food and veterinary assistance)
• ASPCA pandemic response page
• Humane Society aid and financial assistance:

IRS (tax relief)
Coronavirus tax relief (IRS)
• July 15th is the new tax deadline for filing your 2019 returns
• This includes quarterly tax payments

Student loans
• Suspends all payments due on federal student loans for 6 months
• Interest shall not accrue on these during this forbearance
• For the purpose of loan forgiveness, loans will be deemed paid during the forbearance.
• Prohibits negative credit reporting or involuntary debt collection during the forbearance period

Report price gouging
USPIRG.org (U.S. Public Interest Research Group)
How do I spot price gouging?
1) Extraordinarily high prices: Businesses can increase prices for critical supplies during an emergency. While laws vary by state, increases over 20% may be considered price gouging.
2) Price Comparison Between Similar Products: Some state laws prohibit significant increases in prices as compared to similar store-brand products.
3) Err on the side of caution: If you aren’t certain if a product is priced too high, report the problematic items to the company and your Attorney General.

What do I need to report price gouging?
1) The name of the store/vendor where you saw the item and their address.
2) Product details, including, but not limited to, the product type, brand, size, and price.
3) The date, time, and location you saw the product.
4) You can improve the investigation by providing a picture of the item.

Please also visit individual city and county websites in the DFW Metroplex for local help.

I’ve Got Your Six!

Mark M. Hancock
REALTOR
214-862-7212
DFWmark.com


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Monday, April 6, 2020

Virtual Home Showings Available

If you're ready, willing and able, I'd love to help find your ideal home any day of the week - virtually or in person. I'm open for business.

Over the weekend, I showed homes virtually through FaceTime. I wore gloves and a surgical mask for everyone's protection. After seeing three select homes, my Client decided to see one home in person. I met my Client and toured the one property. Everything else is handled digitally.

My background as a photojournalist is extremely useful. I showed the property in context and knew how to keep the phone steady through the process.

This is a repeatable pattern as long as a representation agreement is in place and Clients are judicious in their selections - absolutely no more than three-to-five properties with the intent and ability to purchase or lease.

I've Got Your Six!

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Welcome to the DFWmark Blog!

Welcome to the DFWmark Blog! This is a collection of content by Mark M. Hancock, a REALTOR with Keller Williams North County in Celina...